Make an appointment

Sump pump replacement, repair and battery backups for Rochester Hills basements.

Sump Pump Replacement and Repair in Rochester Hills, MI

Sump pump repair

Sump Pump Service for Rochester Hills Basements

WaterWork Plumbing handles sump pump replacement in Rochester Hills, along with repairs, new installs and battery backups. Many subdivision homes here were built with footing drains around the foundation that empty into a sump pit, which means the pump starts every time the ground gets soaked, spring and fall alike. A pump that works that hard wears out, and it usually picks a storm to do it.

Signs It Is Time for a New Sump Pump

  • The pump is 7 to 10 years old or more
  • It hums but doesn’t pump, or runs nonstop
  • It turns on and off every few seconds
  • Water sits in the pit above the float, or you see rust on the motor

Don’t Forget the Discharge Line

In Rochester Hills, the sump discharge line on your lot belongs to you, not the city, as the city’s stormwater guidance spells out. A line that is frozen, crushed or clogged sends water straight back into the pit, and a perfectly good pump ends up running itself to death. Before we replace any pump, we check where the water is going. In winter, we can add a freeze-relief fitting so an iced-over line doesn’t back up into the basement.

Battery Backup Pumps

A battery backup pump sits beside the main pump and takes over if the power goes out or the main pump fails. For finished basements in Rochester Hills, where a single failure can ruin carpet, drywall and furniture, it is inexpensive insurance.

Our Sump Pump Process

  1. Inspect: pump, float switch, check valve, pit and discharge line.
  2. Repair or replace: we fix what can be fixed, or install a new pump sized to your pit and water volume.
  3. Test: we fill the pit, watch a full cycle and confirm the water leaves the house.

Local, Licensed and Insured

WaterWork Plumbing has served Rochester Hills and Oakland County since 2006, and our founder, David Foltz, is a licensed master plumber (Michigan license #8003885). For anything else in the house, we are a full-service plumber in Rochester Hills.

Sump Pump FAQ for Rochester Hills

How long does a sump pump last?

Most sump pumps last about 7 to 10 years. A pump that runs often, as many do in Rochester Hills subdivisions with footing drains, can wear out sooner. If yours is near that age, replacing it before a storm is cheaper than replacing it after one.

Where should my sump pump discharge?

Outside, away from the foundation, so the water doesn’t soak right back into the soil around the basement. A sump pump should not discharge into the home’s sanitary drain, which plumbing codes generally prohibit. Remember that in Rochester Hills, the discharge line on your lot is yours to maintain.

Do I really need a battery backup?

If your basement is finished, or if a flooded basement would damage a furnace or water heater, yes. The storms that fill the pit are the same storms that cut the power, and a backup pump keeps working when the main pump can’t.

Schedule Sump Pump Service in Rochester Hills

Call 248-542-8022 or book online.

"*" indicates required fields

Book an appointment

Fill out our online form and one of our friendly, professional plumbers will be at your doorstep anywhere in the Metro Detroit area as soon as possible.

MM slash DD slash YYYY

$22 Off

Any Service For New Customers

(Cannot be combined with other discounts)

5 Stars

"Great Experience"

We had a really great experience with Waterwork! We’ve had multiple plumbing companies out over the course of a few months due to intermittent flooding in our basement, but each time the plumber was unable to do much beyond a small temporary fix.

This time Kenny really took the time to investigate our issue instead of just sending us to a waterproofing company. He contacted his supervisor Egor and he came right over. Egor discovered that we had multiple issues —not only with our storm drain, but we had a burst water pipe in the front yard that we didn’t know about. It had been leaking for months!

Egor went so far as to help us work with the city to get that pipe repaired (and ultimately replaced). He saved us tons of money and they even snaked our drain before leaving. Our basement is dry, and while we still do need to work on waterproofing, Egor really saved the day for us! I will always use Waterwork from now on, super satisfied! Thanks guys!

Madison M

Google

5 Stars

"Excellent Response Time"

Called with an emergency as drains were backing up company sent out someone within the hour. Service tech was very professional and explained everything he was doing. Would highly recommend this company should you need any plumbing work done.

Mario Soresi

Google

5 Stars

"Fast and Friendly Service"

Don our service provider was fast, articulate and friendly. Work was completed perfectly, on time and within budget. Clean up was perfect as well. Will call Waterwork again for any plumbing needs.

Michael McClure

Google

5 Stars

"Above and Beyond"

We had an issue with the temperature control valve in our shower, so I called WaterWork plumbing on a Friday at ~4 PM. A master plumber (Arnie) was there working on it at 9 AM the very next day. You can’t ask for a faster turnaround than that!

The job ended up being much bigger than expected, but I am confident that it was fixed properly.

There were a few other small problems (dripping faucet) that were fixed while he was here.

The whole project took ~4 hours, and I was very satisfied with the price.

WaterWork is the premier plumbing company in the area, and I will definitely choose them again for my next plumbing needs!

Definitely worth all 5-stars.

Ted S

Yelp

5 Stars

"Excellent Service"

Excellent service! Arnie and Jonathan did a great job! Very professional! They came went through the problem and took care of the problem efficiently! They walked us through a few things and were very helpful! We are even scheduled for them to call back later this week to replace our hot water tank and some other fixtures
Very happy with the customer service team who set up our appointment and with the timing in which everything was done! We definitely will continue to be using water works and recommending to others

Katie Z

Yelp

5 Stars

"Very Quick Response"

We had the absolute best experience today with WaterWork! After having had surgery our dryer stopped working. Needless to say, we needed our new dryer to be connected asap. We called at 8:30am and the tech (he was great but don’t recall his name) showed up around 11am or so. 20+ minutes later we had a dryer! We have found our new go-to plumbing company. Thank you so much!!! ????

Susan King

Google

5 Stars

"They Saved the Day"

Out of 3 no call no shows from other plumbing companies this company came through and saved the day. I needed an inspection on my water heater and Water Works was more dependable than them other guys. Larry was prompt and on time, he took his time to explain the problems with the hot water tank and gave me an estimate for the repairs after the inspection. I highly recommend this company.

Kamita C Bell LLMSW

Google

5 Stars

"Fast Service and Reasonable Pricing"

We contacted Waterwork Plumbing for hot water heater issues. Guy came out the following day & quickly found the problems. He replaced the water heater, corrected/replaced some adapters and hauled away the old heater. Guy kept the work areas clean-we appreciate that. The price was reasonable.

J Cunningham

Google

5 Stars

"Quick Service and Great Savings"

Every one is very pleasant on the phone. You don’t have to wait for service. They come to the job on time or early. Had Waterwork Plumbing out twice. First time was for a second opinion, which saved us $$$$$$.$$. Today they fixed a leaky pipe in the ceiling of the basement.
I would recommend WaterWork Plumbing to anyone. Thank you.

Linda Kovich

Google

5 Stars

"Very Quick Resolution"

I can’t say enough good things about WaterWork. They’ve done a few jobs for us since we moved to Royal Oak, and we’ve always been very pleased with their work.
This week, the new water heater they installed was inspected by the city, and we needed to make some changes to the venting. Kenny came the same afternoon, took a look at the mess of vents that needed attention, took some pictures, and came back the next morning to install some new vents – the solution was nothing short of elegant!

Patricia Cahalan

Google

5 Stars

"Great Experience"

We had a really great experience with Waterwork! We’ve had multiple plumbing companies out over the course of a few months due to intermittent flooding in our basement, but each time the plumber was unable to do much beyond a small temporary fix.

This time Kenny really took the time to investigate our issue instead of just sending us to a waterproofing company. He contacted his supervisor Egor and he came right over. Egor discovered that we had multiple issues —not only with our storm drain, but we had a burst water pipe in the front yard that we didn’t know about. It had been leaking for months!

Egor went so far as to help us work with the city to get that pipe repaired (and ultimately replaced). He saved us tons of money and they even snaked our drain before leaving. Our basement is dry, and while we still do need to work on waterproofing, Egor really saved the day for us! I will always use Waterwork from now on, super satisfied! Thanks guys!

Madison M

Google

5 Stars

"Excellent Response Time"

Called with an emergency as drains were backing up company sent out someone within the hour. Service tech was very professional and explained everything he was doing. Would highly recommend this company should you need any plumbing work done.

Mario Soresi

Google

5 Stars

"Fast and Friendly Service"

Don our service provider was fast, articulate and friendly. Work was completed perfectly, on time and within budget. Clean up was perfect as well. Will call Waterwork again for any plumbing needs.

Michael McClure

Google

5 Stars

"Above and Beyond"

We had an issue with the temperature control valve in our shower, so I called WaterWork plumbing on a Friday at ~4 PM. A master plumber (Arnie) was there working on it at 9 AM the very next day. You can’t ask for a faster turnaround than that!

The job ended up being much bigger than expected, but I am confident that it was fixed properly.

There were a few other small problems (dripping faucet) that were fixed while he was here.

The whole project took ~4 hours, and I was very satisfied with the price.

WaterWork is the premier plumbing company in the area, and I will definitely choose them again for my next plumbing needs!

Definitely worth all 5-stars.

Ted S

Yelp

5 Stars

"Excellent Service"

Excellent service! Arnie and Jonathan did a great job! Very professional! They came went through the problem and took care of the problem efficiently! They walked us through a few things and were very helpful! We are even scheduled for them to call back later this week to replace our hot water tank and some other fixtures
Very happy with the customer service team who set up our appointment and with the timing in which everything was done! We definitely will continue to be using water works and recommending to others

Katie Z

Yelp

5 Stars

"Very Quick Response"

We had the absolute best experience today with WaterWork! After having had surgery our dryer stopped working. Needless to say, we needed our new dryer to be connected asap. We called at 8:30am and the tech (he was great but don’t recall his name) showed up around 11am or so. 20+ minutes later we had a dryer! We have found our new go-to plumbing company. Thank you so much!!! ????

Susan King

Google

5 Stars

"They Saved the Day"

Out of 3 no call no shows from other plumbing companies this company came through and saved the day. I needed an inspection on my water heater and Water Works was more dependable than them other guys. Larry was prompt and on time, he took his time to explain the problems with the hot water tank and gave me an estimate for the repairs after the inspection. I highly recommend this company.

Kamita C Bell LLMSW

Google

5 Stars

"Fast Service and Reasonable Pricing"

We contacted Waterwork Plumbing for hot water heater issues. Guy came out the following day & quickly found the problems. He replaced the water heater, corrected/replaced some adapters and hauled away the old heater. Guy kept the work areas clean-we appreciate that. The price was reasonable.

J Cunningham

Google

5 Stars

"Quick Service and Great Savings"

Every one is very pleasant on the phone. You don’t have to wait for service. They come to the job on time or early. Had Waterwork Plumbing out twice. First time was for a second opinion, which saved us $$$$$$.$$. Today they fixed a leaky pipe in the ceiling of the basement.
I would recommend WaterWork Plumbing to anyone. Thank you.

Linda Kovich

Google

5 Stars

"Very Quick Resolution"

I can’t say enough good things about WaterWork. They’ve done a few jobs for us since we moved to Royal Oak, and we’ve always been very pleased with their work.
This week, the new water heater they installed was inspected by the city, and we needed to make some changes to the venting. Kenny came the same afternoon, took a look at the mess of vents that needed attention, took some pictures, and came back the next morning to install some new vents – the solution was nothing short of elegant!

Patricia Cahalan

Google

Same Day Service
Call us now for same-day service.
24/7 Emergency Service
In a bind? We have 24/7 services available
Licensed & Insured
Rest easy knowing our professionals are at work.